User Experience Design Development

John Raciti CV


John Raciti Service Designer & Developer & Web Master – WordPress – Freelancing AusInfoTech – Raciti Designs Mascot NSW 2020 johnraciti@yahoo.com 02 9313 4739
Work Experience UX Manager & IT Assistance Manager IT GLOBAL PTY LTD – ABN: 26 160 457 205 – Sydney NSW June 2018 to Present Build web applications for Konekt Employment ASX Service Designer & Developer & Web Master – WordPress – Freelancing AusInfoTech Raciti Designs May 2018 to Present Service Designer & Developer & Web Master – WordPress – Freelancing Lorgan Global Raciti Designs May 2018 to Present UI & UX Service Designer & Developer & Web Master – WordPress – Freelancing TGA Legal * Sept to Jan 2018    • Work across research, strategy, design and agile delivery    • Experience in UX design across research, strategy, design and agile delivery.    • Knowledgeable about Design Thinking, Human Centered design and working in an agile/lean UX environment.    • Possess excellent interpersonal and communication skills with an enthusiastic, energetic approach to your work.    • Ability to build and maintain strong working relationships with your colleagues, clients and stakeholders.    • Ability to present/report your findings and solutions in engaging ways.    • Strong understanding of interaction design. Partner Rubik Financial Limited January 2015 to Present
Partner – CWX Collections and Receivables Management – Australian Govt & the Americas. Rubik is a leading  technology company listed on the ASX that delivers innovative solutions to the wealth management, mortgage  broking and banking segments within financial services both in Australia and internationally. Owner Raciti Designs 1997 to Present Desktop Publisher Graphic Designer Raciti Designs June 2017 to December 2017 Service Designer & Developer – PwC Raciti Designs July 2016 to September 2016 Work across research, strategy, design and agile delivery. I am used to working in an agile environment, lean,  user-centered design, cloud services, and continuous delivery approach to produce high quality usercentered  digital services.    • Experience in UX design across research, strategy, design and agile delivery.    • Knowledgeable about Design Thinking, Human Centered design and working in an agile/lean UX environment.    • Possess excellent interpersonal and communication skills with an enthusiastic, energetic approach to your work.    • Ability to build and maintain strong working relationships with your colleagues, clients and stakeholders. I worked  closely with 20 Business analysts & 20 Developer. I owned the relationship with all the Product and Service  Owners to make meaningfully effect change in the iPower application.    • Ability to present/report your findings and solutions in engaging ways.    • Strong understanding of interaction design.    • Strong storytelling and influencing skills. Designer Print Media Group March 2016 to June 2016 UX Developer & Publisher – Australian Curriculum The National Assessment Program
January 2016 to February 2016 Reporting Authority Department – Publishing National data collection and reporting; reporting educational  information and accountability for the use of public resources for education as core reforms:  • I designed the graphics and built the roll out of the first digitalisation of the National Assessment Program (NAP)  application on the mobile devices. The National Assessment Program is the measure through which governments, education authorities and over 9,000 schools can determine whether or not young Australians are  meeting important educational outcomes. I worked with many stakeholders & staff within internal government  departments within the ACARA. Using Microsoft Excel & Adobe Master Class suite. Large business environment and team of 200 Bootstrap Web UI & UX Developer Com-Ops Limited June 2015 to December 2015 Bootstrap UX UI Web Designer/Developer, MS Visual Studio, HTML5, Angular JS (Google Calendars & Charts),  JS, PHP templates.  • When required develop personas or identify target persona characteristics  • Identify and design UX research study scenarios  • I am used to working in an agile environment, lean, user-centered design, cloud services, and continuous  delivery approach to produce high quality user-centered digital services. Senior Graphic Designer Dymocks, Worldwide October 2014 to October 2014 Australia’s leading bookseller for 135 years. I worked on Facebook marketing artwork, HTML EDMs of latest  books on sale, in store Author’s book signage and Halloween posters for over 200 stores, Christmas catalogues;  deep-etching all the products including many stationary products such as Parker and Waterman pens. I was  working with a group of 6 marketing staff.    Senior Graphic Designer – Health Projects International & Total Alliance Health Partners International,  Worldwide. Graphic Designer Health Projects International March 2014 to October 2014 NSW Export Award Winner 2014 for Health and Biotechnology:    Health Projects International, Milsons Point – HPI specialises in the planning, design and commissioning of healthcare projects, such as hospitals, and in 2013-14 won projects in Saudi Arabia, Singapore and Bahrain. HPI has 
exported its services to more than 20 countries since 2008.  • I was creating wireframes to build – screen designs, the structure and navigation of the product Architectural  Planning software for clients like NSW Health. I was UAT testing and assess interactive of many range of application of products. I was building websites and application using Angular JS Front-end Development with  Bootstrap libraries. I gained Javascript / jQuery / HTML5 / CSS3 development experience – while working on medical TAHPI applications. I applied bootstrap / angularJS / SASS technologies into the software web  applications. Proven experience delivering and testing solution across multiple browsers and platforms.   Knowledge of contemporary and cutting-edge web technologies and trends – Responsive approach.  • I am used to working in an agile environment, lean, user-centred design, cloud services, and continuous delivery  approach to produce high quality user-centred digital services. Lecturer, Web UI & UX Design & Content Coordinator Raciti Designs July 2013 to April 2014 Subjects; 2D Animation, 2D Interactivity, Academic Cultures, Applied Graphic Design, Commercial Internet,  Decoding Media, Design Principles, Digital Images, Digital Pathways, Foundation Internet, Presentation Skills,  Publishing Media, Small Project Management, Development Project, Animation.  • Specialising in three disciplines: digital media, information technology, and business.  • Website Management (WordPress websites). Creative Service Design Manager Performance Incentives May 2013 to June 2013 I was a design consultant – building Responsive Web Designs (RWD) Mobile Devices using wireframes, media  queries for clients; Suzuki, Subaru & VW. I created flash games & converted them into HTML5 using Google  Swiffy – able to view flash in both Apple & Samsung browser environments; cross browser CSS3.  • Performance Incentives is a full-service incentive marketing agency specialising in the design and implementation of innovative incentive programs, sales conferences and other performance improvement  initiatives that unlock people’s potential, change behaviours and improve business results.  • I was creating mobile device wireframes to build – screen designs, the structure and navigation of the product  automotive software for clients like Audi, Subaru, and General Motors. I was UAT testing and assess interactive of many range of application of products. Small business environment. Graphic Designer – Australian Curriculum, Assessment and Reporting Authority, ACARA The National Assessment Program March 2013 to April 2013
I designed the graphics and built the roll out of the first digitalisation of the National Assessment Program (NAP)  application on the mobile devices. The National Assessment Program is the measure through which governments, education authorities and over 9,000 schools can determine whether or not young Australians are  meeting important educational outcomes. I worked with many stakeholders & staff within internal government  departments within the ACARA. Using Microsoft Excel & Adobe Master Class suite. Large business environment and team of 200. Reporting status, issues and risks as required – to 10,000 schools, board of studies, CEO & the  Department of Education – across the country. Learning Product Executive Asia Pacific SAI GLOBAL LIMITED June 2012 to March 2013 I was building websites and application using Angular JS Front-end Development with Bootstrap libraries. I  designed and coded/built an LMS Learning Management System (using IBM Kenexa technology) for SAI Global /  Australian Standards International business – for SAI Global: Training & Improvement Solutions division. The  LMS I introduced to the company – gave users workplace participants access to over 300 Training Courses  online & optimizing web pages for the LSM build. This system was the first online & blending learning system in- place for the business; which included Quality Management, Occupational Health & Safety, Governance, Risk  Management & Compliance, and Environmental Management. Major clients included WOOLWORTHS LIMITED and Coles. I was liaising with business partners in IBM Kenexa through Webex in the US. Hand coding advanced  HTML, JavaScript XHTML, cross browser CSS, W3C WAI Web Accessibility Initiative – web standards to build an  IBM Learning Management System. I worked many over 300 staff all round the world. I gained JavaScript /  jQuery / HTML5 / CSS3 development experience. . I applied bootstrap / AngularJS / SASS technologies into the software web applications. Proven experience delivering and testing solution across multiple browsers and  platforms. Knowledge of contemporary and cutting-edge web technologies and trends – Responsive approach.  • I was creating wireframes to build – screen designs, the structure and navigation of the product LCMS software for clients like WOW, Coles, NSW Govt, AFP. I was UAT testing and assess interactive of many range of application of learning products.  • “Architect” change in an effective manner as part of the overall design function – across many products at SAI.  • I am used to working in an agile environment, lean, user-centred design, cloud services, and continuous delivery  approach to produce high quality user-centred digital services. (Online Production Specialist) Team Leader
Sensis/ TELSTRA Corp October 2011 to June 2012 Managed a team of 30 staff members, multiple projects in a fast-paced, deadline-driven environment. Liaising with Telstra & Julia Ross Management, Telstra Stakeholders, Sales, Marketing & Customer Care staff & Clients.  Customer Service focus role. Using Adobe & Microsoft tools. Proven experience delivering and testing solution across multiple browsers and platforms for Yellow Pages. Knowledge of contemporary and cutting-edge web  technologies and trends – Responsive approach. Experience with working in an agile environment iGen. SAP  Reporting – providing staff performance to the Sensis Telstra Board. Web Designer & Developer – Teachers Mutual Bank Raciti Designs September 2011 to October 2011 Using Content Management System: Sitecore to build websites, EDMs: PeopleLogic / WebLogic to create  email outs. Liaised with Management, Stakeholders, Sales, Marketing & Customer Care staff & Clients from various departments. Produced Flash banners, branding, poster designs, button designs, interface designs for  internet, intranet & banking applications, sprite images i.e. iPhone mobile banking, internet banking for the  Marketing & Communications depts. Using Adobe Photoshop, Design Skill/Graphic Artist capabilities, MS tools.  Maintained a good working relationship and interaction with external online service partners and external  agencies. Large business environment. Studio Production Manager Financial Planning Association of Australia Ltd August 2011 to September 2011 Typesetting advertisements, fliers, forms and other documents based on existing templates and design   guidelines. Liaising with Management, Stakeholders, Sales, Marketing & Customer Care staff & Certified  Financial Planners & Clients. Creating web tiles and email communications based on existing templates (they’ll  be provided with the wording/copy). Creating & updating websites using a Content Management System Citrix  (it’s a proprietary CMS but pretty standard in format. Using advanced JavaScript XHTML, CSS, W3C WAI Web  Accessibility Initiative – web standards. Using Adobe graphic and MS web tools. Large business environment. Mobile Interface Designer & Developer- ARISapp Raciti Designs March 2011 to March 2011
ARISapp, Digitalinc. Inchcape automotive brands, General Motors, Subaru, Audi, Chrysler – Mobile Apps / Mobile  Device Applications. Head of Design Raciti Designs January 2008 to February 2011 I am used to working in an agile environment, lean, user-centred design, cloud services, and continuous delivery  approach to produce high quality user-centred digital services.  • I worked in a cross-functional team environment and is involved in the development and support of front-end  interfaces with a focus on the WebLogic and Teamsite platform among others. I gained Javascript / jQuery /  HTML5 / CSS3 development experience. . I applied bootstrap / angularJS / SASS technologies into the software  web applications. Proven experience delivering and testing solution across multiple browsers and platforms.  Experience with working in a JIRA agile environment.  • I designed and developed User Interface Designs with an exceptional understanding of User Experience  Principles coupled with a keen eye for great graphic/web design. Commercial exposure to large, complex  Transactional style Websites and Web Applications. Essential skills: Web Applications development Ajax, cross  browser CSS, CSS3, HTML, XML, JavaScript Strong understanding of computer/human interaction, Usability  Concepts and User Interfaces Wireframes; Axure production ability to translate wireframes into GUI Strong  Graphic and Web Design Skills Ability to work with Style Guides Creation of prototypes Banking and Finance  experience and Agency Environment experience, User interface management systems. Worked within established web application frameworks to develop, maintain and support dynamic, user friendly web sites,  applications and services; Worked with a wide range of common web technologies, servers and hosts;  • Using SugarCRM & SalesForce within the Rubik Marketing & Sales Department over a three year period.  Liaising with Management, Stakeholders, Sales, Marketing & Customer Care staff & B2B, B2C, up to 400 Clients.  GUI design and implementation, GUI software design implementation, GUI Graphic Designer/Developer –  Investment Banking, design, development and implementation of online banking UI development activities.  Creating new GUI screens for different productions like – SPX – bulk payments, CWX Collections and  Receivables management, Rubik hosted T24 from Temenos, NextBank – Mobile Banking for Nokia & i-phones and Internet Banking software systems for a number of banks, credit unions and building societies i.e. Greater  Building Society’s world-class Internet Banking system. Graphic Designed for the Sales team at Rubik. 
• Created PDFs for Request for Client Proposals, Newsletters, Business Cards, Cover & Rubik Annual Reports,  Photos for Annual Report, Conference Invitation, Christmas Party Invitation, Ad for AM Institute, Security Posters, PDF – Sales support pack Raciti Designs 2009 to 2009 ANNUAL CONFERENCE, Voucher Templates,  Christmas Party e-Invite, Posters for ABACUS, RUBIK STYLE GUIDE, Format for Brochures, Flyers & eFlyers.  Developed, uploaded and managed website content and worked closely with IT and Direct Customer Experience in delivering platform enhancing initiatives. Developed and delivered a roadmap that delivered a superior online  user experience by helping to formulate the functionality, interaction design, organisational structure, navigation,  user path flow and design of websites and applications. Large business environment and team of 100. Using  Adobe & MS tool for PCs & Apple environments.  • I was creating wireframes to build – screen designs, the structure and navigation of the product banking and documentation keeping software for 400 clients like Telstra, ING, Police & Nurses, NSW Fire brigade. I was UAT  testing and assess interactive of many range of application of products. It was a joy receiving a Deloitte fast 50  award for producing the Greater Building Society Banking application which comedian Jerry Seinfeld help  promote.  • Proven experience developing accessible and responsive code conforming to current web standards (including  W3C, WAI, WCAG) and search engine optimised. – Through the various banking apps & websites I products after 2011. Now working on CWX sales on weekends. I’ve kept a great relationship with Rubik. Proven  experience working with WebLogic service applications. Knowledge of contemporary and cutting-edge web  technologies and trends – Responsive approach.  • Reporting status, issues and risks as required. Multimedia Lecturer & Multimedia Course Coordinator Raciti Designs January 2004 to December 2008 Lectured in University courses in Dynamic Web Interfaces, New Media Histories and Practices, Introduction to  Multimedia, Web Design and Development, Design Perspectives, Multimedia Design. Liaised with over 100 staff  members & hundreds students. I managed/ co-ordinated a multinational university; seven lecturers from Fiji,  Singapore, across Australia & their students around the APAC region.
Designer Raciti Designs July 2007 to February 2008 Worked on the Mobile Messenger gateway which was a flexible, robust messaging tool that enables integration of mobile messaging with existing systems and applications, such as websites, CRM systems, email services,  finance and billing systems. I was one of eleven members in ‘The MEP Team’ (Mobile Entertainment Platform).  Liaised with Management, Stakeholders, Sales, Marketing & Customer Care staff & Clients & all the main  telecommunication carriers. Knowledge of wireframe development and experience using tool: Wireframes; Axure.  Using languages XHTML, cross browser CSS, & W3C WAI Web Accessibility Initiative – web standards.  Advanced JavaScript skills. Using Adobe graphic and MS web tools. Large business environment and team of 100.  • I was creating wireframes to build – screen designs, the structure and navigation of the product Mobile  Entertainment Platform software. I was UAT testing and assess interactive of many range of application of products. Proven experience delivering and testing solution across multiple browsers and platforms. Experience with working in a JIRA agile environment. Multimedia Lead Lecturer Raciti Designs January 2004 to December 2007 Teaching Dynamic Web Interfaces, New Media Histories and Practices, Introduction to Multimedia, Web Design and Development, Design Perspectives, Multimedia Design courses for hundreds of students. Training & using  all Adobe & Macromedia tools to produce programs. Working within an Apple OS environment. The Largest  NSW State Government RTO business environment. Manager Web Projects-GE Consumer Level Raciti Designs March 2007 to April 2007 Managed & created web projects using MS and Adobe tools in a PCs environment for GE General Electric  Consumer Finance. Liaised with Store Management, Stakeholders; was a joint venture with YBR & GE, Sales,  Marketing & Customer Care staff & Clients. Large business environment and team of 1000 plus. Forbes ranked  GE that year – 4th in the fortune 500.  • Creating Flash vector graphics, GIF animations for Wizard AFL (Collingwood Football Club – The Premiership  Winners of 2010) – NRL – State of Origin – promotions and footy tipping for 2007. Graphic Designs Flash  screensaver for Wizard kiosks. Liaised with Store Management, Stakeholders, Sales, Marketing & Customer 
Care staff & Clients. Proven ability to build consensus and work effectively within a cross-departmental team.  Large business environment and team of 1000 plus. It was a great opportunity to work for Mark Bouris. It was a  great fun and warm team to work for. Flash Front-End Developer Raciti Designs October 2006 to December 2006 Creating classified top secret Vector Graphics, Animations, Interactives, learning systems, Graphic Designs –  Packaging for CD and DVD ROMs on PCs, using MS and Adobe tools. Liaising with Defence Personnel. Large  business environment. Graphic & Multimedia Design Teacher Raciti Designs January 2004 to December 2004 Teaching Graphic design & Advertising courses for hundreds of students. I worked for the international Study  Group business. Training & using all Adobe & Macromedia tools to produce programs. Working within an Apple  OS environment. Graphic Design Teacher Raciti Designs January 2002 to December 2004 Teaching Graphic design & Advertising courses for hundreds of students. I worked for the world’s largest  international Study Group business. Training & using all Adobe & Macromedia tools to produce programs.  Working within an Apple OS environment. Web Designer & Developer (Senior Management) Raciti Designs September 2001 to May 2002 Created PDFs maps of the Sydney water catchment that covered 19 local government bodies. I produced an online public websites full of State services documentations to help inform the Department of Planning NSW as  well as other State Government agencies for former Deputy Premier of New South Wales Dr Andrew Refshauge.  Liaised with State Government Management, All NSW state & local Government Stakeholders, Sales, Marketing  & Customer Care staff & Clients. Using Adobe, Macromedia & Microsoft tools using PCs. Large business   environment and team of 1000 plus. Graphic Designer
Raciti Designs August 2001 to September 2001 I designed and coded/built and maintained the Astre German Automotive Group (Audi & Hyundai) in  HOMEBUSH BAY. Liaised with Management, Stakeholders, Sales, Marketing & Customer Care staff & Clients.  Used Macromedia, Adobe, Microsoft tools & PCs. Large business environment. Senior New Media Manager (Senior Management) Raciti Designs – Sydney NSW November 2000 to March 2001 I designed and coded/built many websites for B2B clients: SIEMENS WAVE TOUR -Sydney – Feb 2001, Kahlua,  FOSTER’S GROUP LIMITED (FGL), and The Shop Ibiza. I was liaising with Store Management, Stakeholders,  Sales, Marketing & Customer Care staff & B2B & B2C Clients. I was using Adobe, Macromedia tools & MS Front  Page using PCs to build the website. I made many flash animations – introduction movies before entering the main home page. Small business environment and team of 5. We teamed up with Big Island International  Advertising agency with a few projects including clients Unilever. Large business environment. Internet Manager and Developer (Senior Management) Raciti Designs March 2000 to October 2000 I designed and coded/built many websites for B2B clients: Australian Posters, Taxi Media, Gateway Computers,  hop-on.com, Park Hyatt Sydney, PKL Personnel, and Victoria Cross Bar. I liaised with Store Management,  Stakeholders, Sales, Marketing & Customer Care staff & Clients. Many B2B & B2C clients meet and greets. I  was using Adobe, Macromedia tools & MS Front Page using PCs to build the website. I made many flash   animations – introduction movies before entering the main home page. Medium business environment. Web Page Designer & Programmer (Management) Raciti Designs June 1999 to October 1999 Built & maintain the Chapple CD Labs website. I was liaising with the owner & the sales manager. I was using  Adobe, Macromedia tools & MS Front Page using PCs to build the website. This experience was an internship through Swinburne University – Multimedia studies. I was working for B2B & B2C clients TDK, JVC & Orica.  Small business environment.
Education Graduate Diploma in Design
University of Technology – Sydney NSW 2007 Graduate Certificate in Design & Technology University of Technology – Sydney NSW 2004 Graduate Certificate of Arts in Applied Media Swinburne University of Technology 2000 Bachelor of Arts Monash University – Monash SA 1997
Links
http://userscreens.com/